Diverse Marketing & Consulting Group LLC (DBA "Diverse Health Solutions," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at diversehealthsolutions.com, use our services, or communicate with us via SMS text messaging.
By using our website or opting into SMS communications, you consent to the practices described in this policy.
1. Information We Collect
Personal Information
We may collect the following types of personal information:
- Full name
- Email address
- Phone number (including mobile phone number for SMS communications)
- Mailing address
- Date of birth (for insurance purposes)
- Health information (for coverage recommendations)
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on pages
- Referring website addresses
SMS/Text Message Information
When you opt into SMS communications, we collect:
- Mobile phone number
- SMS consent status and date
- Message delivery and engagement data
- Opt-in/opt-out records
2. How We Use Your Information
We use the information we collect to:
- Provide health insurance quotes and recommendations
- Process insurance applications
- Communicate with you about your coverage options
- Send SMS messages for marketing or promotional purposes (with your consent)
- Respond to your inquiries and provide customer support
- Improve our website and services
- Comply with legal obligations
3. How We Protect Your Information
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
4. SMS/Text Message Communications
Important SMS Information
This section describes our SMS messaging practices in compliance with applicable regulations including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.
4.1 Third-Party Sharing
We do not sell, rent, or share your SMS opt-in information with third parties for their marketing purposes.
4.2 Message Frequency and Fees
Message frequency may vary. Standard message and data rates may apply as determined by your mobile carrier.
4.3 Opt-Out and Support
You may opt out of SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact us at [email protected] or call (786) 817-3920.
4.4 Consent Not Required
Consent to receive SMS messages is not a condition of purchasing any goods or services from Diverse Health Solutions. You may access all our services without opting in to SMS communications or agreeing to any checkbox consents on our forms.
4.5 Sample Messages
Example message: "Thanks for contacting Diverse Health Solutions! One of our licensed advisors will reach out shortly to discuss your coverage options. Reply HELP for help, STOP to unsubscribe."
5. Information Sharing
We may share your information with:
- Insurance Carriers: To obtain quotes and process applications on your behalf
- Service Providers: Third parties who assist us in operating our website and business
- Legal Requirements: When required by law or to protect our rights
We do not sell your personal information to third parties.
6. Your Rights and Choices
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt out of marketing communications
- Withdraw SMS consent at any time by replying STOP
To exercise these rights, contact us at:
- Email: [email protected]
- Phone: (786) 817-3920
- Address: 8260 NW 27th St #402, Doral, FL 33122
7. Cookies and Tracking
We use cookies and similar tracking technologies to improve website functionality and analyze usage. You can control cookies through your browser settings.
8. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18.
9. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.
10. Contact Us
For questions about this Privacy Policy or our privacy practices, contact us at:
Diverse Marketing & Consulting Group LLC
DBA Diverse Health Solutions
8260 NW 27th St #402
Doral, FL 33122
Phone: (786) 817-3920
Email: [email protected]